For ages I have battled with companies and mostly with the Doctor's receptionist about the phone.
I have been polite and explained my situation quite clearly but still they want to push me over the edge by constantly badgering me to talk on the phone. I explain I am disabled and "do not use the phone" please Email me but no they keep at me.
I have felt like saying to them if I was blind would you insist I see something?!?
In this day and age how difficult is it for companies/banks/doctors to email?
Why do I not use the phone? Because Fibromyalgia has robbed me of my memory, my attention span, my ability to answer a question immediately and oh so many other things. Talking on the phone scares me now if I am honest, as someone is always trying to trip you up or scam you and I don't know my own name most days.
I love the computer purely because I can take my time, spell check, re read to see if it makes sense etc. Plus the las time I tried talking in the phone my arm went into spasms and was excruciatingly sore for days.
At last I have finally seen I am not alone and intend to print THIS out for the Doc's receptionist and anyone else who insists I have to talk on the phone.
Do you have the same problem? If so how do you deal with it?
Thanks for reading
(if you did)