For ages I have battled with companies and mostly with the Doctor's receptionist about the phone.
I have been polite and explained my situation quite clearly but still they want to push me over the edge by constantly badgering me to talk on the phone. I explain I am disabled and "do not use the phone" please Email me but no they keep at me.
I have felt like saying to them if I was blind would you insist I see something?!?
In this day and age how difficult is it for companies/banks/doctors to email?
Why do I not use the phone? Because Fibromyalgia has robbed me of my memory, my attention span, my ability to answer a question immediately and oh so many other things. Talking on the phone scares me now if I am honest, as someone is always trying to trip you up or scam you and I don't know my own name most days.
I love the computer purely because I can take my time, spell check, re read to see if it makes sense etc. Plus the las time I tried talking in the phone my arm went into spasms and was excruciatingly sore for days.
At last I have finally seen I am not alone and intend to print THIS out for the Doc's receptionist and anyone else who insists I have to talk on the phone.
Do you have the same problem? If so how do you deal with it?
Thanks for reading
(if you did)
:0) xxxJoolsxxx
This is great information that I have not seen elsewhere, thanks Jools. I so agree with your right to email. Social interaction does take precious energy, holding the phone is painful for the hand, arm, shoulder and neck.
ReplyDeleteI just wish more people understood that, it would make things a lot easier :0)
DeleteI agree.
ReplyDeleteI agree.
ReplyDeleteDamn this site hasn't been sending me emails to say there is a comment and have missed some.Thanks Brenda its good to know I am not asking too much :0) x
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